I help 7-figure businesses develop customer relationships that promote retention, loyalty, and trust.
I simplify, declutter, and build their customer support system so they can create personalized and successful experiences for every customer that comes into their company.
As a result, they can easily close more deals, reap more positive real reviews, and gain referrals from happy customers so they can hit multiple 7 figures or 8 figures in no time.
沙巴体育足球开户 However, I only work with people who are open-minded, visionary, honest, committed, and willing to take action to succeed. I absolutely reject those who are cheap, arrogant, dishonest, and...
🌱 Helping global brands and ambitious startups achieve growth using data-driven strategies rooted in consumer psychology and behavioral science.
👋 Hi there! Due to high client demand, my availability is limited to less than 15 hours/week.
There are many ways I can grow your business:
🌱 Marketing and Brand Strategy
🌱 Website Strategy
🌱 Growth Hacking
🌱 Keyword Research
🌱 Competitive Analysis
🌱 Search Engine Marketing (SEO and SEM)
🌱 Content, Email, and Social Strategy
🌱 Conversion Rate Optimization (CRO)
🌱 Data and Analytics
沙巴体育足球开户 👇 Click "more" and scroll down for glowing testimonials...
"I really love the message you sent. I'd recommend you in a heartbeat." American Express Certified Customer Service Professional. Eazl certified Digital Customer Service.
•"I really love the message you sent. It gives so much confidence in our craftsmanship and generates excitement with the customer..."
•"Fast, accurate, cooperative and professional! Was glad to work with Chun and will hire him again! Highly recommended!"
•"I also wanted to say thank you so much for working on this project for me. Your professionalism is outstanding, and I would recommend you in a heartbeat."
•"Thank you for your openness to the...
15+ years of experience in Customer Service and Client Relationship management. Lead entire customer service department for a multinational online retail and digital entertainment company spanning 14 countries and took care of customer experience management, team management, customer retention & satisfaction, drop-shipper and vendor coordination, affiliate management. Handled customer delight for 3 brands simultaneously for an Australian company and took care of team spread across different locations worldwide.
Expertise in setting up customer support operations for startups and bigger companies cost effectively and with high productivity...
Customer service is the lifeblood of any business. Super true. Whether you're a start-up company working on a viable business model, or a medium-sized business preparing to expand your market, I can help you deliver expert customer support.
I've been doing home-based freelance work for 6 years now and handled different accounts like medical tourism, leasing and property management and online service. My last contract was for more than 4 years and I helped a start-up business scale up from zero to more than a quarter of a billion dollars in investments.
沙巴体育足球开户 Prior to working from home, I have 15 years of experience working in different...
If you are looking for friendly, down to Earth, and outgoing, look no further. I like to be efficient and tend to be detail oriented. It is very easy for me to adapt to change. I like tackling challenging situations that may or may not arise due to change. I pride myself on my positive approach to any situation, as well as, my quality in execution. I am sure to reconsider all of the details before I complete a project. This helps ensure I do not miss anything important as well as aides in providing exemplary end results. I consider myself to be self-sufficient when given the proper facts; it is easy for me to create my own methods of...Sign up to read more
• Years of cumulative experience in various aspects of administrative, data entry, bookkeeping, customer service, sales and management
•Proficient/Knowledgeable: Microsoft Word, Excel, QuickBooks Pro, Moraware, HelpScout, SalesForce, Trello, Slack, Zendesk, Google Docs/Sheets/Forms, Limelight, sticky.io, osTicket, Clarizen, Aasana, Five9, etc …
type 78 wpm
• Effective time management, organizational, communication and clerical skills
沙巴体育足球开户 • Established reputation for reliability, dedication, productivity, and attention to detail
With perfect grammar, I'm in the top 10% on Upwork for US English. My skills in persuasive writing hook customers and inspire them to act. I work with clients to gain a solid understanding of their needs, then I get the desired result.
Each target audience has different expectations, and brands work hard to maintain a consistent personality. I use diverse writing styles to get the tone just right, and really connect with customers.
I'm a professional writer capable of starting from scratch or shaping existing copy into something that gets results. I'm also committed to customer satisfaction and will keep refining copy until you're...
"Shay was an absolute delight to work with. She was very personable & patient with me, since I didn't have a very clear vision of my goals when we started. She listened attentively & came up with a great strategy."
When people go to your website, what actions do you want them to take? Of course you want them to buy your products or read another blog post, right?
But how do you get them to do it without being blatantly obvious or turning off potential customers? That's where I come in.
沙巴体育足球开户 Hi, I’m Shay Banks and I am a UI/UX Designer....
Customer service and email/live chat expert.
I have an outstanding customer service skills; diplomatic and patient with all types of individuals and organizational levels. I am highly organized, with great attention to detail and follow-through. I am flexible, willing to learn new things, can work under minimal supervision and can work under pressure.
沙巴体育足球开户 My objective is to gain long term employment with a company that is on or looking to be on the cutting edge, a company that puts value on people and the products they are promoting. Honest and Ethical, I am looking to call this company my family.
Over the last 10 years, I have enhanced my skills in Sales, Team Management, Virtual Assistance and Customer Service. Started during my college years, I have handled different accounts and provided excellent service. I am seeking for a great opportunity in Upwork to share my experience and help companies grow with my skills.
"Justin has been an incredible asset and value to our team! He is detail-oriented, thorough, insightful, smart, and also a genuinely kind and trust-worthy person! He has a keen eye, and continually searches for and suggests ways to improve and expand. I recommend him, without reservation, for anyone seeking a dedicated freelancer of his talents! He has been such valued team member and will not be easily replaced - thank you, Justin!"
"Justin is an doing a great job! We are just moving him to another team!"
Owning and running a business takes a lot hard work and can be exceedingly rewarding. For your business to expand, you will...
I am a determined and motivated individual with 5 years of experience working as customer service representative, account resolution specialist and sales agent.
I was with Teleperformance Philippines for 1 year and handled both Customer Support and Technical Support. I also had a 1 year experience working with The Results Companies where I've been a Customer Support/Sales Agent/Collection Agent before deciding to work on a home based environment in 2015. Here are some of my skills that I can offer to the company:
KNOWLEDGE-RELATED SKILLS: Proficient and well-adept in developing content and delivering training modules and...
I am an experienced customer service support for 3 years and still providing assistance to Upwork clients. I have handled US based accounts and was trained to provide the best customer service experience via chat, email and phone. I am good on customer profiling and handling their concerns and providing them the best resolution. I am also skilled on providing accurate transcription, and knowledgeable with Australian and US accents.
I've been working as a technical support/customer support representative for over 9 years. I was a former team manager for the HP printer MAC department and a product-specific trainer for HughesNet and Hilton hotels and resorts. I am highly skilled in customer service, customer retention, sales and have a strong technical background.
I am an enthusiastic, reliable and hard working individual who has over 5 years of experience giving professional, efficient and high quality service to various call center companies.
I am skilled in communicating with clients, in both English or Spanish over the phone and email. I am eager to learn to use any new tools to get the job well done.
沙巴体育足球开户 I meet deadlines, and don't make promises I can't keep. I am a team player, but not afraid to steer the ship alone if needed be. I look forward to working with you in providing excellent customer service and anything else you may need help with.
Over the years I have obtained an extensive amount of experience in communications, public relations, social media management, branding, and marketing. This combined with my work in higher education has given me a very keen insight on how to relate and deliver compelling messages to very broad and diverse groups of people. With over 10 years of combined experience also providing exceptional customer service, you will be sure to find my work and dedication to the task at hand impeccable. I am confident that I have both the skills and experience necessary to get the job done!
𝘾𝙎𝙍 -- 𝙏𝙀𝘾𝙃𝙉𝙄𝘾𝘼𝙇 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 | 𝘾𝙊𝙇𝙇𝙀𝘾𝙏𝙄𝙊𝙉𝙎 𝙎𝙋𝙀𝘾𝙄𝘼𝙇𝙄𝙎𝙏 | 𝙎𝘼𝙇𝙀𝙎 | 𝙍𝙀𝙏𝙀𝙉𝙏𝙄𝙊𝙉𝙎
I've worked in the corporate BPO industry for over 5 years and more than a year as independent contractor. I have been in this field for over 6 years now working in a fast-paced, high-performance environment providing world class services and skillful support in the field of Customer Service, Technical Support, and Debt Collections for International Banks, Health Care Industry, and Ecommerce Companies...
I do social media marketing using Facebook ads with skills using Shopify, Canva and Filmora, customer service using chatbots.
I have done property researches, wrote 600+ word articles for bloggers, been teacher support for class resources and a payroll assistant for a large provision company. I am a detail-oriented and organized Data Entry professional extensively trained in spreadsheets and word processing.
Proficient in working with Excel, Powerpoint, Email Handling.
I am comfortable with a fast-paced environment where positive performance and deadlines are a priority.
沙巴体育足球开户 I value my client's trust and I commit my self to any job, taking...
I have more than 7 years of experience in handling different lines of businesses providing Customer Service, Collections, Technical Support, Retention, Financial accounts / Mortgage up to utilities across the United States and four states in Australia. I am an experienced Database Administrator/Virtual Assistant of a reputable Real Estate Company doing cold callings for pre-foreclosure and FSBO accounts. I handled appointment settings for Janitorial companies and I also have a strong background in Credit Repair as a Dispute Analyst.
I provide excellent support for various issues related to payments, billings, sales, troubleshooting,...
Providing World Class Customer Service for 6 years all over the United States and Canada.
沙巴体育足球开户 Through years of experience, I developed strong leadership skills which enable me to deliver an exceptional quality of service and provide the most logical solution in the business. I work in the most efficient way by carefully analyzing the customers' issues and offer them the best resolution in their concern. I can easily engage and establish a good connection with customers which is essential in handling billing concerns and sales pitching. I work in the most efficient way by carefully analyzing the customers' issues and offer them the best...
Hi there! :-) My name is Kimarley and I'm an innovative, results-driven, high achiever that works hard to achieve the best outcome possible in all instances; with either employees, my peers, or with customers. Alongside my combined 8+ years of experience in the fields of customer service, sales, IT support and management, I have excellent written and English-speaking abilities, as well as the discipline needed to meet the demands of a fast paced working environment. I'm able to comprehend and grasp information quickly and meet deadlines, accordingly. I'm quick on my feet and use my great interpersonal skills to build and develop...Sign up to read more
I’m a goal-driven account management and client retention professional with over 20 years of experience.
Anyone in business knows how important client retention can be in a competitive market. Staying in touch with your clients is as important as finding them in the first place. I have the experience and talent to make sure you keep your clients keep coming back. I have strong organizational and interpersonal skills, as well as being very technically skilled. I have administration level experience with both Salesforce and ZoHo. I also know Photoshop, Office Suite, Google Suite and WordPress.
My Experience includes:
I have had over 10 years of BPO experience with 7 years being a Team Lead and the last 2 years being an Operations Manager for Operations.
I have excellent project management skills and im COPC/HPMT certified with a certificate for six sigma.
I've had work experience with the ff:
- Online Retail
- Financial Accounts
I'm able to operate well in the ff applications:
- Microsoft applications
- Adobe Products ( Photoshop, Lightroom)
沙巴体育足球开户 I'm excited to work with you soon.
沙巴体育足球开户 I am a disciplined, charismatic, and reliable individual with more than 2 years experience in providing high quality sales service, client management, and product knowledge communication within various companies. I am skilled in communicating with clients over the phone and over email. I have experience with Live Chat support and am always eager to learn to use any new tools to help get the job done well. I over deliver in my effort and don’t make promises I can’t keep. I work well on a team both as a member and as a leader. I look forward to working with you in providing excellent insight and ingenuity when reaching our goals.
沙巴体育足球开户 I am a hard working, college educated customer service professional with years of experience working with busy and growing clients. These years of experience have honed my ability to multi task without losing focus on quality and customer satisfaction.
Hello and Thank you for visiting my up-work profile! I have been working as a Virtual Assistant both on upwork and other online sites since 2011. Prior to starting as a virtual assistant, I worked in an inbound/outbound call center doing customer service, technical support, billing and retention as well as account management and sales.
I am looking for a Virtual position in one of the following area's
I am available to work up to 40 hours per week.